Coronavirus Precautions at McMenamins

The health and well-being of our customers and employees is very important to us. We are monitoring the coronavirus situation in all of the communities where McMenamins is located, and we are carefully following CDC and state guidelines, including:

  • All employees are required to frequently wash their hands using soap and water for at least 20 seconds.
  • Employees must refrain from touching their eyes, nose, and mouth. If they do so, they must wash their hands immediately.
  • All employees must cough or sneeze into their elbow or a tissue, then throw the tissue in the trash, then wash their hands for 20 seconds.
  • We recommend that employees avoid close contact with people who are sick.
  • All high touch areas such as tables and bar tops, door handles, restroom door handles, light switches and POS touch screens are wiped with sanitizing solution every two hours.

As always, McMenamins employees are required to follow common sense guidelines by not coming to work if they show symptoms of illness. In addition:

  • Any employee who has traveled to a CDC-identified high-risk country must have a release to work from their doctor or refrain from working for a minimum of 14 days.
  • Any employee who has been in contact with a person with a confirmed case of the coronavirus is not allowed to work for a minimum of 14 days. 

Crystal Ballroom
Sales are temporarily suspended to all Crystal Ballroom shows scheduled into the second week of April. Some existing shows have been cancelled or postponed, and ticket holders will be contacted by email. To request a refund on existing tickets, email refunds@etix.com.

Lola's Room & Elks Temple Spanish Ballroom
All shows are capped at a maximum of 250 people, and shows may be postponed or cancelled as needed. To request a refund on existing tickets, email refunds@etix.com.
 
Other Events
For other dinners or events that have been cancelled, ticket holders will be contacted by email and will automatically be refunded.

Event Cancellations
If an event has been cancelled it will be noted online.

What If My Tripster Show Is Cancelled or Postponed?
If you claimed your free Tripster concert tickets to a show that has since been cancelled, we will reinstate your tickets in the Portal. If the show is postponed, your name will remain on the guest list for the new date coming in the future. In either event, we will contact you directly via email to discuss your options.

Pubs Are Open
All McMenamins are open, but hours may change at some locations. Please check our website or call before you go. And if you’d rather have your burger at home, order through Door Dash or Post Mates from a number of McMenamins.