McMenamins Contacts

If you'd like to comment about a recent experience at one of our locations or ask a property-specific question, please use our online comment card.

Contacting Specific Locations

Please use the STAY or EAT & DRINK options from the main navigation to find the specific location page, which provides direct phone numbers and contact forms.  

Hotel Inquiries

Please visit the individual Hotel home page to find phone numbers for specific inquiries or cancelations.
Reservations can be made online at any time.
For more general questions about our hotels, please use our online form.
For Frequent Guest questions, contact loyalty@mcmenamins.com

Passport Inquiries

For questions about our McMenamins Passport program, contact passport@mcmenamins.com.

Movie Theater - Online Ticket Inquiries

If you purchased a ticket accidentally, for the wrong show or theater, or need a refund for any other reason, call the theater directly and they will assist you.

Music Booking Inquiries

Fill out our online Booking Inquiry form to be considered for our music venues.

Online Store 

(503) 669-8610 x299 (in Oregon) 
(800) 669-8610 x299 (Elsewhere) 
E-mail: shop@mcmenamins.com

Headquarters Office

430 N. Killingsworth St.
Portland, OR 97217 
Phone: (503) 223-0109 
Fax: (503) 294-0837

General e-mail inquiries: generalinfo@mcmenamins.com
General inquiries are answered Monday through Friday, 9 a.m.–5 p.m.

Donation Requests and Information: Visit McMenamins Donation Program

Regarding History: Tim Hills, Historian
McMenamins is always searching for more stories, pictures, information and memorabilia from the past as it relates to our properties. Please contact us via email or by using our online form. We thank you!

Regarding BreweriesRob Vallance, Brewery General Manager

Regarding Winery: Davis Palmer, Wine Maker

Regarding Distillery: Clark McCool, Distillery Manager

Regarding Marketing: Renee Rank Ignacio, Marketing Director

COO - Hotels: DJ Simcoe

COO - Pubs: Rich Smith