Crystal Hotel

303 S.W. 12th Ave., Portland, OR 97205

Located in downtown Portland’s West End, on the edge of the Pearl District, are the Crystal Hotel and Ballroom blocks – an area that could be renamed “rock ‘n’ roll row."

Upcoming Events

Oregon Wine Month
Monday, May 22
Garcia Birthday Band
Monday, May 22
Garcia Birthday Band
Tuesday, May 23
Garcia Birthday Band
Wednesday, May 24
  • Seasonal Red Riser IRA

    Seasonal Red Riser IRA

    On Tap Now Across the Land

  • Edgefield Wines

    Edgefield Wines

    Available by the glass at all locations

  • McMenamins Coffee Roasters

    McMenamins Coffee Roasters

    Roasting beans from small-farm growers

  • Handcrafted Spirits

    Handcrafted Spirits

    Edgefield & Cornelius Pass Roadhouse Distillery spirits available only at McMenamins

About Crystal Hotel

Located in downtown Portland’s West End, on the edge of the Pearl District, are the Crystal Hotel and Ballroom blocks – an area that could be renamed “rock ‘n’ roll row.” The Crystal Hotel, a century-old flatiron classic, has 51 guestrooms. Each room’s décor is inspired by a song or performance from the neighboring Crystal Ballroom's glorious past 100 years.

Our bright, first-floor restaurant, Zeus Café, offers breakfast, lunch and dinner, using fresh Northwest ingredients, and featuring seasonal dishes and house-made desserts. And with an extensive spirit, wine and craft cocktail list, this is a sophisticated café available for your refreshment from early morning until late night.

Set below street level, our saltwater Soaking Pool ebbs and flows in the midst of bustling downtown Portland. Hotel overnight guests can unwind after a long day of exploring or before heading to the Crystal Ballroom for a concert.

Al's Den is an intimate music venue named for Al Winter, Portland's gambling overlord who, in the 1940s, managed his vast empire that spanned the Pacific Northwest and into Las Vegas from this very location. Today, we hold live music nightly, artist residencies and more. Venture through Al’s Den to Ringlers Annex, a hub with a speakeasy feel for enjoying a creatively crafted beverage—upstairs or downstairs, inside or out.

Walk the Crystal blocks and discover the neon lights of the Crystal Ballroom. On the street level you’ll find Ringlers Pub, featuring classic pub fare and named for Crystal Ballroom dance instructor Montrose Ringler—where pinball, shuffleboard and pool tables beckon.

When it comes to Portland, Oregon hotels, the Crystal Hotel, well, rocks.
 
We offer a limited number of pet friendly rooms. Zeus Café allows pets at sidewalk seating only.
 
The Crystal Hotel is on the National Register of Historic Places.

Crystal Hotel Guestrooms

Check-in is at 3 p.m.; check-out is at 11 a.m.
Same day reservations must be made by calling the hotel.

The Crystal Hotel has 51 comfortable guestrooms, each inspired by a song or performance from the Crystal Ballroom's past 100 years. Colorfully painted panels and headboards anchor the rooms, while deeply-hued walls, black velvet drapery and animal print upholstery lend a rock ‘n' roll vibe. There are 9 king suites with bathrooms. We also offer 39 queen rooms  and 3 double twin rooms with convenient access to individual bathrooms down the hall. Large windows afford views of the city from all angles. All overnight guests receive complimentary use of the subterranean, saltwater soaking pool.

Crystal Hotel Lodging Packages

Check-in is at 3 p.m.; check-out is at 11 a.m.
Same day reservations must be made by calling the hotel.

Parking & Policies

Parking

Wondering where to park during a visit to the hotel or café? There are a few options, all within a few blocks:

Self-Parking

  • Street parking. There are several metered spots around the neighborhood – be sure to put the correct amount of cash on your meter ticket and leave it inside your curbside window.
  • Covered parking garage beneath the INDIGO@twelve/west (on S.W. 12th Ave. between Washington and Stark Sts.). Daily and overnight parking available; no in and out access.
  • Covered parking garage at the Brewery Blocks.There are two entrances – one on 12th Ave. and one on 13th Ave., both between N.W. Couch and Davis Sts; no in and out access.
  • Two public parking lots (S.W. 13th and Washington St.). No in and out access.

Valet Parking
Valet parking is available for guests coming to enjoy a meal or a drink at Zeus Café or Al's Den
 daily, beginning at 5 p.m.. The attendant can be found at S.W. 12th Ave. and Stark St., in front of Jake's Famous Crawfish.

For Overnight Hotel Guests Only

  • There is a 15-minute zone directly outside the hotel front desk to park while you arrange for your pass. You must register your vehicle at the front desk and pick up your parking pass ($25 per night, billed to your room) prior to parking in the public lot (to avoid a ticket and/or a tow).
  • The hotel guests' lot is one block away on S.W. 13th Ave. and Washington St.
  • Hotel guests have the benefit of in and out access from the lot, just show your parking pass.

Polices:

  • Room and package rates are the same for single or double occupancy.
  • A credit card for authorization purposes and ID are required at check-in.
  • Debit cards are accepted, however McMenamins is not responsible for overdrafts caused by holds on your account.
  • Add $15 per person after double occupancy.
  • Add $15 per pet, per day. Please read our Pet Policy page.
  • Children age six and under stay free.
  • For ADA rooms, please contact the hotel directly.
  • Add 15.3% city, state and county lodging tax to all room rates and overnight packages.
  • Cancellations made less than 48 hours before arrival time are subject to penalty.
  • All overnight package are subject to availability and excluded from major holidays.
  • Rates are subject to change.
  • Stay with us often? Join our Frequent Guest Program and earn a night on us!

What’s Nearby?

Feel like venturing out and about the downtown area? Here are just a few suggestions...

At McMenamins Mission Theater (1624 N.W. Glisan St.), have a handcrafted ale and more while you enjoy recent-run films, live music, comedy acts, variety shows and beyond.

Our Blue MoonRams Head and Tavern & Pool pubs are great stops during a day of shopping and browsing in the Alphabet District on N.W. 21st and 23rd Avenues.

Powell's City of Books (1005 W. Burnside St.) is the largest new and used bookstore in the world, taking up an entire city block.

The Pearl District is home to upscale boutiques and restaurants, art galleries and contemporary architecture.

Catch a major league soccer game at Providence Park (1844 S.W. Morrison St.), home of the Portland Timbers.

McMenamins Frequent Guest Program

Member Login

Every one of your overnight visits at our ten hotels count toward a free stay!  And you can accrue as many points for reward nights as you are able - there are no limits.

Please note: We are unable to issue points for reservations made through Expedia and Booking.com. For best results, book directly through mcmenamins.com or by calling our hotels.

How does it work?

  • First, create or update your profile in our online reservations system and follow the prompts to join the Frequent Guest Program; you'll receive monthly email reminders about the program.
  • Stay with us! Points are automatically rewarded 72 hours after check out - you'll receive 100 points per night in rooms with a common bath and 150 points per night in rooms with a private bath.  Your accrued points can be viewed at any time in your online profile. Please note: points accrued during your stay are not available for immediate redemption.
  • When you've accrued 600 points or more, availability search results on our online system will include a "600 point" rate for rooms with a common or shared bath (based on availability). Choose this rate to redeem your points. Add-ons, like our Romance Packages will still be available at regular prices.
  • When you've accrued 900 points or more, availability search results on our online system will include a "900 point" rate for rooms with a private bath (based on availability.  Please note some of our hotel properties only have private bath options).  Choose this rate to redeem your points. Add-ons, like our Romance Packages will still be available at regular prices.
  • You may also book redemption nights by phone or in person for future stays.

Rules

  • This offer is for individual bookings only; the offer does not apply to contracted groups or conferences.
  • All of your qualifying nights must be booked under the same guest profile for points to accrue correctly.
  • Only 1 room per night is accruable.
  • You must be a member of the Frequent Guest Program to accrue points and redeem your complimentary stays.
  • Qualifying nights begin the day you sign up!
  • The free room is based on a queen-size room.  Family Rooms at Edgefield and the Parish House at Old. St. Francis do not apply.
  • Based on availability; blackout dates may apply. No credit for "no-shows."
  • Hostel stays, reward nights and free or sponsored promotional stays are excluded from earning points in the program.
  • After 5 years of inactivity, your profile points and any reward nights are lost.

Any questions can be sent to loyalty@mcmenamins.com.
Please note: All rules are subject to change.

Plan Your Trip to Crystal Hotel

  • Crystal Ballroom Shows

    (503) 972-2670 or (855) 205-3930

    Crystal Ballroom

    As an overnight guest of the Crystal Hotel, you have the opportunity to purchase tickets for the Crystal Ballroom show featured on the night of your stay! You may purchase when making your reservation or at a later date. Please note that these packages are limited and can sell out.  Please call to reserve your tickets.

  • Mission Theater & Pub

    (503) 223-4527

    Mission Theater

    Our historic Mission Theater in Northwest Portland is a short 10 minute walk from the Crystal Hotel and features special movie screenings, live music, engaging talks, select sports event screenings and other fun experiences—click through to view the event calendar and join us for the next event!

See what's going on while you're here...

Music & Events

  • Seasonal Red Riser IRA

    Seasonal Red Riser IRA

    On Tap Now Across the Land

  • Edgefield Wines

    Edgefield Wines

    Available by the glass at all locations

  • McMenamins Coffee Roasters

    McMenamins Coffee Roasters

    Roasting beans from small-farm growers

  • Handcrafted Spirits

    Handcrafted Spirits

    Edgefield & Cornelius Pass Roadhouse Distillery spirits available only at McMenamins

Located in downtown Portland’s West End, on the edge of the Pearl District, are the Crystal Hotel and Ballroom blocks – an area that could be renamed “rock ‘n’ roll row."

Upcoming Events

Oregon Wine Month
Monday, May 22
Garcia Birthday Band
Monday, May 22
Garcia Birthday Band
Tuesday, May 23
Garcia Birthday Band
Wednesday, May 24
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