Coronavirus Precautions at McMenamins

Many of our locations are not accepting cash at this time. At those locations, payments must be by credit card or gift card.

The health and well-being of our customers and employees is our priority. We are monitoring the coronavirus situation in all of the communities where McMenamins is located, and we are carefully following CDC and state guidelines, along with instituting our own procedures:

  • Employees receive specific COVID-19 training that covers hand washing, masks, sanitization procedures and distancing
  • Employees are required to wear masks at all times
  • Employees are required to wash hands with soap and water for at least 20 seconds before consuming or preparing food and are required to wash hands with soap and water for 20 seconds frequently, regardless of tasks
  • Frequently touched surfaces such as handles, key pads and light switches are sanitized hourly
    Employees wear disposable gloves for cleaning and dispose of after each use, then wash hands after disposing of gloves
  • Employees must refrain from touching their eyes, nose, and mouth. If they do so, they must wash their hands immediately
  • If employees show signs of illness or have known exposure to someone with COVID-19, they are instructed to self-isolate

Please respect COVID-19 procedures for everyone’s safety


We are following state and CDC guidelines for the reopening of dine-in services. In counties where our locations have reopened, we are using these precautions:
  • Many of our locations are not accepting cash at this time. At those locations, payments must be by credit card or gift card.
  • No bar seating
  • Please wear a mask when not eating or drinking
  • Please follow the pub’s directions for social distancing, and always maintain a minimum distance of six feet with anyone not in your household
  • Thank you for your patience and support of our staff as we adapt to ever-changing circumstances


  • Call ahead with your order and pay over the phone
  • Different pubs will have different systems in place for maintaining safe distances. Please follow their directions accordingly, and always maintain a minimum of six feet between yourself and others
  • Our staff will sanitize your personal growler before filling
  • No Passport stamping or prizes until further notice
  • Please wear a mask when picking up your food
  • ID is required when picking up to-go alcohol
Precautions at our gift shops and bottle shops
  • Credit card payment only
  • Different locations can allow a different number of people in the shop at a time; you may be asked to wait for someone to exit before you can enter
  • Maintain six feet distance between yourself and others
  • No outside growler fills (personal growler fills available in the pubs)
  • No Passport stamping or prizes until further notice
  • Masks encouraged

Closure Information

Open for Takeout
All McMenamins are open for phone-in takeout orders; hours vary by location. Please check our website for times and menus. Delivery via DoorDash or Postmates is available at select locations.

Crystal Ballroom
Unless otherwise noted, all concerts are still scheduled for their original dates. Please hold onto your tickets – if a concert is postponed we will notify you and your tickets will be valid for the new date. If a show is cancelled, refunds will be available at your point of purchase.
Other Events
For dinners or events that have been cancelled, ticket holders will be contacted by email and will automatically be refunded at the point of sale.

Event Cancellations
If an event has been cancelled it will be noted online.

What If My Tripster Show Is Cancelled or Postponed?
If you claimed your free Tripster concert tickets to a show that has since been cancelled, we will reinstate your tickets in the Portal. If the show is postponed, your name will remain on the guest list for the new date coming in the future. In either event, we will contact you directly via email to discuss your options.

Passport Activity Suspended
For everyone’s safety, all Passport stamps, prizes and activities have ceased. Reducing touch points and interactions is in everyone’s best interest at this time. Thank you for understanding!