The health and well-being of our customers and employees is our priority. We are monitoring the coronavirus situation in all of the communities where McMenamins is located, and we are carefully following State Health Authority, OSHA and CDC guidelines, along with instituting our own procedures:
What happens if an employee suspects they have or tests positive for COVID-19?
McMenamins has a thorough plan which we have reviewed with State Health Authorities and we will keep updated to be in compliance as OSHA, the Oregon State Health Authority, the Washington State Department of Health and the Centers for Disease Control require.
Unless otherwise noted, concerts are still scheduled for their original dates. Please hold onto your tickets – if a concert is postponed we will notify you and your tickets will be valid for the new date. If a show is cancelled, refunds will be available at your point of purchase.
For dinners or events that have been cancelled, ticket holders will be contacted by email and will automatically be refunded at the point of sale.
If an event has been cancelled it will be noted online.
What If My Cosmic Tripster Show Is Cancelled or Postponed?
If you claimed your free Tripster concert tickets to a show that has since been cancelled, we will reinstate your tickets in the Portal. If the show is postponed, your name will remain on the guest list for the new date coming in the future. In either event, we will contact you directly via email to discuss your options.
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