Coronavirus Precautions at McMenamins

Wherever possible, our HVAC economizers are open to 50% fresh outdoor air and our kitchens circulate 100% fresh outdoor air. We use only high quality pleated filters and change them monthly. Plus, you’ll find plenty of covered outdoor seating; many of our pubs and hotel properties have fire pits and outdoor heaters.

The health and well-being of our customers and employees is our priority. We are monitoring the coronavirus situation in all of the communities where McMenamins is located, and we are carefully following State Health Authority, OSHA and CDC guidelines, along with instituting our own procedures:

  • Employees receive specific COVID-19 training that covers hand washing, masks, sanitization procedures and distancing
  • Employees are required to wear masks at all times
  • Employees are required to wash hands with soap and water for at least 20 seconds before consuming or preparing food and are required to wash hands with soap and water for 20 seconds frequently, regardless of tasks
  • Frequently touched surfaces such as handles, key pads and light switches are sanitized hourly
    Employees wear disposable gloves for cleaning and dispose of after each use, then wash hands after disposing of gloves
  • Employees must refrain from touching their eyes, nose, and mouth. If they do so, they must wash their hands immediately
  • If employees show signs of illness or have known exposure to someone with COVID-19, they are instructed to self-isolate

What happens if an employee suspects they have or tests positive for COVID-19?
McMenamins has a thorough plan which we have reviewed with State Health Authorities and we will keep updated to be in compliance as OSHA, the Oregon State Health Authority, the Washington State Department of Health and the Centers for Disease Control require.

  • As soon as someone reports COVID symptoms, we take immediate measures to remove or keep them away from work and assess how long they have to stay off the schedule.
  • We immediately go through our own contact tracing process to identify employees who were or may have been in close contact with the employee. “Close contact” is defined by the CDC as less than 6ft for more than 15 minutes. Any employee who has been in close contact must be tested and will also be asked to stay away from the workplace until the test results are confirmed.
If an employee tests positive for COVID-19:
  • The employee must quarantine for 10-14 days. They may not return to work unless released by a doctor.
  • Work areas are disinfected as recommended by the Health Authority.
  • If the positive test is confirmed by the county health department, we work closely with them in all required follow-up, which includes notifying the employees for the location directly.
Please respect COVID-19 procedures for everyone’s safety

Dine-in is open in some counties with precautions in place. Outside seating is available at all open locations.

We are following State Health Authority, OSHA and CDC guidelines for the reopening of dine-in services. These precautions are being followed:
  • No bar seating
  • Masks are required when not eating or drinking
  • Please follow the pub’s directions for social distancing, and always maintain a minimum distance of six feet with anyone not in your household
  • Thank you for your patience and support of our staff as we adapt to ever-changing circumstances
  • After customers leave a table, an employee sanitizes the table, chairs and booths then waits 60 seconds and sanitizes with another cleaner
  • Customers are encouraged to access mobile menus by using QR codes. Paper menus are single use, then discarded.
  • Frequently touched surfaces such as handles, key pads and light switches are sanitized hourly
  • Employees wear disposable gloves for cleaning and dispose of after each use, then wash hands after disposing of gloves


  • Call ahead with your order and pay over the phone
  • Different pubs will have different systems in place for maintaining safe distances. Please follow their directions accordingly, and always maintain a minimum of six feet between yourself and others
  • Our staff will sanitize your personal growler before filling
  • Please wear a mask when picking up your food
  • ID is required when picking up to-go alcohol
Precautions at our gift shops and bottle shops
  • Different locations can allow a different number of people in the shop at a time; you may be asked to wait for someone to exit before you can enter
  • Maintain six feet distance between yourself and others
  • No outside growler fills (personal growler fills available in the pubs)
  • Masks required

Closure Information

Crystal Ballroom
Unless otherwise noted, concerts are still scheduled for their original dates. Please hold onto your tickets – if a concert is postponed we will notify you and your tickets will be valid for the new date. If a show is cancelled, refunds will be available at your point of purchase.
Other Events
For dinners or events that have been cancelled, ticket holders will be contacted by email and will automatically be refunded at the point of sale.

Event Cancellations
If an event has been cancelled it will be noted online.

What If My Cosmic Tripster Show Is Cancelled or Postponed?
If you claimed your free Tripster concert tickets to a show that has since been cancelled, we will reinstate your tickets in the Portal. If the show is postponed, your name will remain on the guest list for the new date coming in the future. In either event, we will contact you directly via email to discuss your options.