FAQs

How do I reserve an event space?

Preliminary contact and event information is taken at the time of booking to create a reservation in our system. We require a signed contract and first deposit within two (2) weeks of booking. Secondary deposit schedule outlined in your catering contract. All wedding deposits are non-refundable upon receipt.

What is a food and beverage minimum?

All of our private event spaces are rented per food and beverage minimums. As long as the minimum is met in hosted, catered food and beverage served in the event space throughout the event, there is no room fee. If the minimum is not met, the difference would be owed as a room rental fee. Please note, only hosted food and beverages apply toward the minimum. Cash bar sales do not apply. Additional fees such as the service charge, rental items, corkage fees etc. do not apply. Sales tax, where applicable, does not apply.

Does the service charge apply toward the minimum?

No. Only hosted, catered food and beverage served in the event space during the event applies toward the minimum.

What is included in the rental of the event space?

We provide a full catering staff including bartenders, event set up and break down, basic linens, plates, glassware and flatware, indoor tables and chairs. Please note, items needing to be rented will incur additional charges.

What is your deposit policy?

For corporate and social events, we require 50% of the food and beverage minimum within two (2) weeks of booking. The deposit is non-refundable forty-five (45) days prior to the event for corporate and social events, and 60 days prior to the event for holiday parties. Secondary deposit schedule outlined in your catering contract.

Weddings require 25% of the food and beverage minimum within seven (7) days of booking with the remaining balance and full 21% Service Charge due 90 days prior to the event date. All wedding deposits are non-refundable upon receipt. We do not accept personal checks.

When is my final payment due?

For corporate and social events, final payment for all outstanding charges is due upon the conclusion of the event. For weddings, payment for any outstanding charges contracted beyond the food and beverage minimums is due seven business days prior to the event. We do not accept personal checks.

Can I bring in my own caterer / outside food?

No. McMenamins will provide the catering for all event spaces. You are welcome to bring in a traditional tiered wedding cake as long as it is from a licensed and health inspected bakery. Further exceptions regarding desserts may apply depending on the property where you are holding your event. Please speak with your sales coordinator for further information.

Can you accommodate specialty menus, food allergies and dietary restrictions?

Yes! We are happy to work with you to create the best menu for your special event. We have experience with all sorts of requests from vegetarians, vegans, those with nut allergies, gluten free meals, as well as traditional dishes and recipes from many different cultures. Please speak to your sales coordinator for further details.

Can I bring in outside wine?

Yes! While our own Edgefield Winery makes a large variety of wine, we understand at times extra special events require an extra special bottle of wine or champagne. We charge a $25.00 per 750ml bottle corkage fee plus applicable service charge for each bottle opened during your event. The corkage fee and service charge does not apply toward the food and beverage minimum for your event space.

Can I purchase a keg of beer for my event?

We do not sell beer by the keg for events held onsite at a McMenamins property. We do, however, sell kegs to go from many of our breweries for events taking place elsewhere.

What is the pricing for beer and wine? I don’t see it in the catering menus.

Each property will match the current pricing offered in its restaurants and bars in the catering spaces. Current beverage pricing can be found online on each property’s restaurant, pub and/or small bars menus.

Is my Sales Coordinator at McMenamins the same as a Wedding Coordinator?

We do not provide full-service wedding coordination. If you need assistance managing external vendors, decorating, executing your day-of timeline, or personal coordination, we highly recommend hiring a private wedding planner. We are happy to refer you to our preferred professionals for these services.
 
Our group sales team manages all venue and catering logistics. This includes booking event spaces, outlining venue access timelines, and coordinating your selections from our standard, provided options for menus, bar service, house linens, and floor plans. We confirm your selections 60 days prior to your event and outline them for you in a banquet event order to ensure a seamless handover to our onsite catering staff.
 
Day-of Venue Support: At your scheduled venue access time, an onsite point of contact will check in with you to ensure the initial space setup meets your expectations. Once the setup is confirmed, our staff transitions fully to preparing and executing your food and beverage services.

Is wedding rehearsal time included with my booking?

It is not. You are more than welcome to check in with your sales coordinator the week prior to your event to see if the space is available for rehearsal; however, there is no guarantee of availability.

Do you offer menu tastings?

We do not. Food prepared in an individual serving for a tasting is not prepared the same way as a menu item prepared for a large group of guests. Therefore it would be a misrepresentation of what you will see and taste at your event. We can, however, give you recommendations based on our experience, and describe the preparation, flavor, texture and ingredients.

Are DJs, bands and other forms of entertainment allowed?

This varies depending on the event space. Please speak to your sales coordinator regarding the appropriate entertainment options for your event.

Are children allowed in the event space if we will have a bar in the room?

Yes. If there are pool tables in your event space, children cannot be allowed near them, but can be in other designated areas of the event space.

Are animals allowed?

Yes! We are happy to say pets are now allowed on many of our properties. Please speak to your sales coordinator regarding which properties allow pets, and where they are allowed on property.

Can we hold hotel rooms for our event guests?

Yes. As a courtesy, we will remove a limited number of guest rooms from general inventory and make them available for event attendees to reserve on an individual basis up to 30 days prior to the check in date. Any rooms without a confirmed reservation are automatically released back to general inventory 30 days prior.

Standard rates apply in most cases. Block quantity and room types (private vs common bathroom) are subject to availability at time of confirming venue reservation.

If there are specific lodging requests outside of the standard offering structure, we are happy to explore options and try to find a fit.

What time is check in?

Check-in begins at 3pm, and check-out is at 11am. Guests are required to request early check-in on an individual basis anytime before the check in date (earlier the better). Early check-in is never guaranteed and depends on daily hotel operations and room turnover. To guarantee access to a guest room “dressing room” prior to 3:00 PM, the room must be reserved for the night before the event. Alternatively, some properties offer private event spaces that can be reserved in advance, complete with catering services, for getting ready.
 
All “getting ready” spaces must be booked and paid for prior to the event date to secure availability. Please discuss these options with the group sales point of contact early in your planning process to finalize arrangements.

FAQs  | Policies  |  Green Initiatives  |  McMenamins Website  |  Privacy Policy  

Site handcrafted in Ashland, Oregon by Project A
Copyright © 2017-2026 McMenamins Inc. All rights reserved.