FAQs

Q: Twenty-five bucks! Why do I have to buy a passport? Shouldn't you just give it to me as a loyal fan?  

A: We're awarding more than $200 in prizes during the quest (per person!), and a grand prize worth $500 once that passport is full o' stamps, so that one-time $25 is sooooo worth it.  

Q: Will I have to buy something to get every stamp?  

A: Generally, no; once a customer buys a passport, no purchase is necessary to have it stamped-the exceptions are: Bagdad Theater, Mission Theater, Crystal Ballroom and Lola's Room. These locations are only open when scheduled events are happening:

TixThe ticket icon indicates that tickets are needed to get inside and to get your stamp. There are some free shows or special events such as birthdays which will not require you to purchase tickets.

Q: How long do I have to fill my passport?

A: You can take as long as you want; the passport doesn't expire. So whether it takes you two months or years...take whatever time you need to complete your passport.

Q: What happens if you open a new pub before I'm done getting all my stamps?  

A: You'll need to add the new location to your journey and get that stamp before you can complete your passport. 

Q: Can I buy a passport if I'm not 21?

A: No, passports are only sold to those 21 and older. But it's a great thing to ask for as a present for your 21st birthday.

Q: What if I go to a location and one of the bars are closed that I need to get a stamp from?

A: You'll have to come back when the particular bar is open. We recommend that you check ahead for hours of the small bars, especially if you're taking a trip just to get the stamps in your passport. The small bars with limited hours are notated with an asterisk on the actual passport.

Q: What does the Camera icon mean?

CameraA: At all our hotel locations (as well as at Roseburg Station Pub and Lighthouse Pub), you'll have to take a photo to get your stamp. You'll go to the hotel front desk or ask your server to find out what piece of artwork you need to find. Once you find the artwork, take a photo with you and the artwork and show your server or the hotel front desk staff to receive your stamp.

Q: Do I have to get all the experience stamps to fill my passport?

A: No. But we sure hope you try as many of them as you can. (Plus you get a $20 gift card for every 4 you do).

Q: For the experience stamps, if I stay the night four times can I then get a $20 gift card?

A: Nope, only one stamp per experience. But if you stay the night we're sure there are other experience stamps you can get during your stay, so you may just earn that $20 gift card after all.

Q: Do I have to go to a hotel to get my last stamp?

A: Yes and no. You can get your last stamp at any location. However, to be officially done with your passport and to get your grand prize and to start taking advantage of your year of happy hour drink prices, you have to get a completion stamp in your passport. Those are only available at our hotels. Lucky for you, we have 9 hotels.

Q: I did it! Now, where do I get my grand prize?

A: The grand prize and your final completion stamp deeming you a "Cosmic Tripster" are available at any of our historic hotels: Edgefield, Kennedy School, Crystal Hotel, Hotel Oregon, Grand Lodge, White Eagle, Old St. Francis School, Gearhart and Olympic Club.

Q: Are there a limited number of grand prizes?

A: No. Every person who fills their passport will get the grand prize–not bad for a $25 investment, eh?

Q: I'm a Cosmic Tripster and get my drinks for happy hour prices. Can I buy drinks for my friends at this price, too?

A: No. The happy hour price only applies to you, even if you're nice enough to buy their drinks. But anyone in the group can make a toast!

Q: Does the Cosmic Tripster Happy Hour pricing apply to pitchers? Or food? 

A: No. The happy hour pricing only applies to individual drinks. But hey, there's no limit on the number of times you use this happy hour happiness....

Q: Does my Cosmic Tripster happy hour discount extend to cocktails?

A: No. The Cosmic Tripster happy hour discount only applies to beverages that are actually on the happy hour menu and regularly get discounted during that time. However, pitchers, flights and taster trays are not included.

Q: I'm a Cosmic Tripster. How will I find out about the parties and exclusive fun stuff I can go to? 

A: McMenamins will send you e-mails and post these announcements on our McMenamins Passport Facebook page (be sure to give it the ol' thumbs up "like" on Facebook).  

Q: What if I've essentially been doing my own passport and I already have a list of every McMenamins I've gone to?

A: We love you! And as much as we appreciate your patronage, we are starting fresh in order for our stampers (a.k.a. our many employees) to have a straightforward, official passport to stamp based on your smiling face showing up in their location. So you'll have to purchase one of our passports and start your journey again in order to receive the prizes. The road to the grand prize begins with one small step into a pub....

Q: Darn it, the dog ate my passport! I dropped it in a puddle and it disintegrated!  OK, so I lost it, what now?

A: If you registered your passport number online, we will replace it. Just e-mail passport@mcmenamins.com with your full name and the e-mail address that you signed up with. If you didn't register your passport, we're sorry but you'll need to purchase a new one and start over. The moral of the story is: register your passport and keep it in all its shiny glory in a special place that is both handy and secret!

Q: How do I get invited to the Cosmic Tripster Party?

A: When you officially become a Tripster, you (and you alone) qualify for attendance to one Tripster party. We’ll mail you an invitation prior to the spring event.

Have a question? Email passport@mcmenamins.com.

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