Please note! Both the Crystal Ballroom and Lola's Room specialize in open-floor shows with a very limited amount of seats. The rare seated events will be clearly denoted as such, within the event description on our schedule page.
Box Office Information
Tickets for all McMenamins shows are ticketed by Cascade Tickets, and may be purchased at the Crystal box office (located under the Crystal's awning), other McMenamins outlets (Bagdad Theater, Edgefield, East 19th St. Café in Eugene), by phone at 1-855-CAS-TIXX, or by clicking the "Buy Tickets" link located at the event listing on our schedules.
Tickets bought directly at the Crystal box office or any of our four ticket outlets will only incur a $1 facility charge. (Please note! Tickets to Edgefield Concerts on the Lawn will incur additional service fees.)
Crystal Ballroom Box Office Hours
Daily, 11:30 a.m. to 6 p.m.
The box office is open later on nights when there is a performance.
Tickets may also be purchased in Ringlers Pub, Monday through Friday from 6 to 11 p.m., and Saturday and Sunday from 11:30 a.m. to 11 p.m.
The box office accepts cash, VISA, MasterCard, American Express and DiscoverCard.
Will call is located at the box office.
All ticket purchases are non-refundable.
There are three pay lots nearby, and street parking is available.
Those with disabilities may call in advance to arrange early admittance.
There is an elevator located in the lobby.