Policies

FAQsGreen Initiatives

Room Rental
The room requires a minimum amount of food and beverage service to be purchased for your function. The minimum amount varies depending on the time of day and day of the week. These fees can be explained by our Sales Coordinators.

Menus
Meal selections must be confirmed six weeks prior to the date of your function. Although prices, menus and service charge are subject to change, they are always guaranteed three months prior to your event. Please note that all food and beverage prices are subject to an 18% service charge.

Payment Policy
Every function requires an advance deposit, with the balance of all charges due at the close of the event. Direct billing for business events is also available, if an application is submitted and approved prior to the function.

Guarantees
The final number in attendance for your event must be specified by noon on the appropriate date as noted on your Function Order Contract. Once received by the Sales and Events Office, the number in your party will be considered a guarantee and no longer subject to reduction.

Music
Music and other forms of entertainment are welcome to complement your special event. Our Sales Coordinators can assist you with options for entertainment. Please advise your Sales Coordinator of your entertainment plans prior to booking or as soon as possible. Additional fees may be required.

Audio Visual
We can provide just about any equipment your group may need. Please inquire about availability of products and prices.


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Group Sales Joint: Lola's Room Crystal Ballroom Property > Crystal Hotel Sales Wedding